Guys, we’ve gotten a few emails along the lines of: “yo, where’s the merch I ordered from you a couple of weeks ago? It is taking forever to ship!” We’d like to clear up the confusion about the shipping dates of these merch items, because we’ve never gotten such a large number of emails inquiring about shipping times before.

When we put up the original merch announcement post, we wrote, “This round of merch is Pre-Order: meaning, you buy it, we get it manufactured, and you get your shipment about 3 weeks from now.” Unfortunately, this text was in the fifth paragraph down, so we’re thinking that a lot of people missed it. Next time, we’ll be sure to make the shipping time bold and at the top of the post, so that it’s impossible to miss; though generally, we’ll avoid doing Pre-Orders in favor of having items up-front, because we like to be able to ship things to you faster. Technically, the post should have said “3 weeks from the date that Pre-Order closes on Wednesday, October 12th,” which was five days later. We apologize for that oversight, and other than those five days, we’re still on track to ship out the merch in a timely fashion within the stated 3-week turnaround.

Thank you again for your support, everyone. We’ve never done Pre-Order before, and it’s definitely been a learning experience. We’re working around the clock to make sure that the items reach you as fast as possible once we receive them, and we’ll keep you posted on when we receive all the items and begin shipping them. We hope you love your merch, and as always, we are grateful for your patronage and support. If you have any more questions, please don’t hesitate to contact Gretta at Coilhouse Shipping. Thank you!

Posted by Coilhouse on October 25th, 2010
Filed under Coilhouse